Model number: 1787
The Xbox One X launched in November 2017 as the most powerful Xbox One. Many are still going, and a failing hard drive is often the reason one slows down or stops booting.
Which model do you have?
The Xbox One X is model 1787, printed on the underside. The Xbox One S is 1681 and the original Xbox One is 1540.
The model number is printed on the label on the underside of the console.
Common faults we fix
- Damaged HDMI port
- Slow loading or boot loops from a failing hard drive
- Disc drive not reading
- No power from the internal power supply
- Overheating
Repairs we carry out
- HDMI port replacement
- Hard drive replacement and SSD upgrade
- Disc drive repair
- Power supply replacement
- Internal clean and thermal service
Your data
Game saves are stored in the cloud on your Xbox account, so replacing the internal drive does not lose them.
Bring it in
Bring it to our walk-in repair centre at Unit 1, 80 Willow Walk, London SE1 5SY, Monday to Saturday, 9am to 6pm, or call 020 7237 6805. We confirm the fault and quote before starting any work.