As well as repairing computers and recovering data, we help homes and small businesses stay safe online, and get back on their feet when something goes wrong. We work from our repair centre in SE1, and on site or remotely for businesses.
If something has already happened
- Ransomware recovery: files encrypted and a ransom note on screen
- Hacked email and account recovery: Microsoft 365, Google, Apple ID and social media accounts
- Virus and malware removal: pop-ups, slow computers, strange behaviour
- Tech support scam clean-up: someone was given remote access to your computer
Preventing problems
- Small business cyber security check: passwords, two-step login, updates, Wi-Fi, devices and staff awareness
- Backup and disaster recovery setup: backups that survive ransomware, theft and drive failure
What to do first after an attack
- Disconnect the affected computer or NAS from the network and Wi-Fi, but don't switch it off or wipe it.
- From a different, clean device, change the passwords for your email and banking.
- Don't pay a ransom or call numbers shown in pop-ups.
- Call us, and report it.
Report it. In England, Wales and Northern Ireland, report cyber crime and fraud to Report Fraud (the service that replaced Action Fraud) at reportfraud.police.uk or on 0300 123 2040. A business under a live cyber attack can call that number 24 hours a day. In Scotland, call Police Scotland on 101.
Get help
Call 020 7237 6805 or walk in to Unit 1, 80 Willow Walk, London SE1 5SY, Monday to Saturday, 9am to 6pm. For businesses we can also work on site or remotely.
In this section
Ransomware RecoveryRansomware recovery in London for PCs, servers and NAS units: containment, recovering from backups and snapshots,...
Hacked Email and Account RecoveryHacked email and account recovery in London: Microsoft 365, Outlook, Gmail, Google Workspace, Apple ID and social...
Virus and Malware RemovalVirus and malware removal in London for Windows PCs, laptops and Macs: pop-ups, browser hijacks, adware, spyware and...
Tech Support Scam Clean-UpLet a scammer onto your computer? We remove remote access tools, check for malware, secure your email and banking...
Small Business Cyber Security CheckCyber security check for London small businesses: passwords, two-step login, updates, backups, Wi-Fi, devices and...
Backup and Disaster Recovery SetupBackup setup in London for homes and small businesses: 3-2-1 backups, NAS, cloud and ransomware-resistant copies,...