G‑DRIVE Pro with Thunderbolt 3 Data Recovery London
Creative IT London delivers professional data‑recovery solutions for G‑DRIVE Pro with Thunderbolt 3 desktop drives. From video‑editing suites to backup workflows, these high‑performance units store irreplaceable media; our engineers recover that data after mechanical failure, accidental format, or corruption—quickly and securely.
Supported Capacities & Part Numbers
- 4 TB (G1 Pro‑TB3‑4TB) – 8 TB, 12 TB, 14 TB
- 18 TB & 22 TB Ultrastar enterprise HDD options
- Legacy G‑DRIVE Pro (Thunderbolt 2/eSATA) also supported
- macOS (HFS+, APFS) • Windows (NTFS, exFAT) volumes
Typical Failures We Resolve
- Unit powers on but does not mount in macOS Finder or Windows Explorer
- “Disk not ejected properly” or repeated disconnects over Thunderbolt 3
- Corrupted APFS / HFS+ partitions after macOS update or Time Machine error
- Mechanical hard‑drive faults: clicking, spin‑up/stall, SMART errors
- Accidental re‑format, partition deletion, or overwritten Final Cut libraries
- Bridge‑board firmware failure or blown power circuitry
Advanced Recovery Workflow
- Class 100 ISO‑5 cleanroom drive rebuild (head swap, platter alignment)
- PC‑3000 UDMA imaging to capture unstable sectors
- Firmware repair & adaptive translation for HGST Ultrastar mechanisms
- Logical repair, catalogue rebuild & media‑file integrity validation (ProRes, RED, DNxHR)
- Secure copy to new G‑DRIVE or encrypted SSD; checksum report provided
Transparent Pricing
Diagnostic assessment: £94.80 (incl. VAT).
Standard recovery: £360 – £840 (single‑drive, no physical damage).
Cleanroom / firmware rebuild: £840 – £1 440+ depending on part availability and capacity.
No‑data‑no‑fee guarantee – payment due only upon successful recovery.
Book Your Recovery Today
Bring your drive to our lab at 80 Willow Walk, Unit 1, London SE1 5SY or request a free UK‑wide courier collection. Call 020 7237 6805 or email info@computerrepairsinlondon.co.uk.
Hard drive data recovery prices
| Service | Price |
|---|---|
| Free initial consultation | Free |
| Cleanroom diagnostic | £79 + VAT (£94.80 inc. VAT) |
| Physical recovery, single drive | £450 + VAT (£540 inc. VAT) labour, plus a donor drive if needed |
| Deleted files on a standard hard drive (up to two hours of work) | £99 + VAT (£118.80 inc. VAT) |
| Logical recovery, 24 to 48 hours of work | £150 + VAT (£180 inc. VAT) for 1TB, up to £250 + VAT (£300 inc. VAT) for 4TB |
The free consultation tells you whether the fault is physical or logical and the best way to recover your data. It doesn't include opening the drive in the cleanroom or any recovery attempt.
If a physical recovery needs a donor drive for parts, we send you a link to buy the exact match from donordrives.com. If you'd rather we buy it for you, we add 30% plus any import charges and VAT.
We can supply an external drive to return your recovered data on. The price depends on the market rate at the time.
See our full data recovery price list.
Book it in online
Free diagnosis, fixed quote before we start. You get a job number by email straight away.