Model numbers: T14 Gen 1, T14 Gen 2, T14 Gen 3, T14 Gen 4, T14 Gen 5
The ThinkPad T14 replaced the T490 in 2020 and is sold with Intel or AMD processors. The Gen 5 was redesigned to make batteries, keyboards and ports easier to replace.

Which model do you have?
The model is on the underside label, for example "ThinkPad T14 Gen 3". The machine type (for example 21AH) tells us whether it is Intel or AMD.
Common faults we fix
- Cracked screen
- Keyboard or TrackPoint not working
- Battery not charging or holding charge
- USB-C charging port damage
- Liquid damage
Repairs we carry out
- Screen replacement
- Keyboard replacement
- Battery replacement
- USB-C charging port and board repair
- SSD and memory upgrades
- Data recovery
Your data
This model uses a removable M.2 SSD, so if the laptop itself has failed we can usually recover your files directly from the drive. See our data recovery service.
Bring it in
Walk in to Unit 1, 80 Willow Walk, London SE1 5SY, Monday to Saturday, 9am to 6pm, or call 020 7237 6805. We confirm the fault and quote before starting any work.