Model numbers: E14 Gen 1, E14 Gen 2, E14 Gen 3, E14 Gen 4, E14 Gen 5, E14 Gen 6, E15, E16
The E14, E15 and E16 replaced the E490 and E590 in 2020, with Intel and AMD versions of most generations.

Which model do you have?
The model is on the underside label, for example "ThinkPad E14 Gen 4".
Common faults we fix
- Hinge cracked or loose
- USB-C charging faults
- Cracked screen
- Keyboard faults
- Battery wear
Repairs we carry out
- Screen replacement
- Keyboard replacement
- Battery replacement
- USB-C charging port and board repair
- SSD and memory upgrades
- Data recovery
Your data
This model uses a removable M.2 SSD, so if the laptop itself has failed we can usually recover your files directly from the drive. See our data recovery service.
Bring it in
Walk in to Unit 1, 80 Willow Walk, London SE1 5SY, Monday to Saturday, 9am to 6pm, or call 020 7237 6805. We confirm the fault and quote before starting any work.