Model numbers: A2686, A2816
Model identifiers: Mac14,3, Mac14,12
The 2023 Mac mini kept the same body as the M1 model, with M2 and M2 Pro options. The M2 Pro version adds extra Thunderbolt ports and support for more displays.
Which model do you have?
The M2 model is A2686 and the M2 Pro model is A2816. The M2 Pro has four Thunderbolt ports on the back; the M2 has two.
The model number is printed on the underside of the case. It starts with the letter A followed by four digits.
Common faults we fix
- No power from the internal power supply
- HDMI and display faults
- Port damage
- Logic board faults after surges
- Wireless problems
Repairs we carry out
- Power supply replacement
- Port repair
- Logic board repair
- Wireless fault diagnosis
- Data recovery
Your data
Storage on Apple silicon Macs is built into the logic board and encrypted, so data recovery depends on getting the original board running again. If your Mac is dead or has had a spill, switch it off and bring it in before trying to charge it. See our liquid damage recovery service.
Bring it in
Call 020 7237 6805 or bring it to Unit 1, 80 Willow Walk, London SE1 5SY, open Monday to Saturday, 9am to 6pm. We check it over and quote before we start.