Model numbers: A2786, A2787
Model identifier: Mac14,8
The 2023 Mac Pro combined the M2 Ultra chip with PCIe expansion slots in the tower body. Apple discontinued the Mac Pro in March 2026, and we continue to repair and support existing machines.
Which model do you have?
A2786 is the tower version and A2787 is the rack-mount version. About This Mac will show "Apple M2 Ultra".
The model number is printed on the underside of the case. It starts with the letter A followed by four digits.
Common faults we fix
- Power supply failures
- PCIe card and port faults
- Fan noise
- Logic board faults after surges
- Start-up problems
Repairs we carry out
- Power supply replacement
- PCIe card diagnosis
- Fan service
- Logic board repair
- Data recovery
Your data
Storage on Apple silicon Macs is built into the logic board and encrypted, so data recovery depends on getting the original board running again. If your Mac is dead or has had a spill, switch it off and bring it in before trying to charge it. See our liquid damage recovery service.
Bring it in
Walk in to Unit 1, 80 Willow Walk, London SE1 5SY (Monday to Saturday, 9am to 6pm), or call 020 7237 6805 to talk it through first. You get a quote before any work starts.