Model number: A1991
Model identifier: MacPro7,1
The 2019 Mac Pro is a modular Intel Xeon W workstation with 12 memory slots, PCIe expansion and MPX graphics modules. It was designed to be serviced, so most faults are fixable by swapping parts.
Which model do you have?
A1991 is the tower version, printed on the underside of the case. A rack-mount version was also sold.
The model number is printed on the underside of the case. It starts with the letter A followed by four digits.
Common faults we fix
- Graphics module (MPX) faults
- Memory errors and failed DIMMs
- Power supply failures
- Fan noise
- Start-up faults related to the T2 chip or SSD modules
Repairs we carry out
- MPX and PCIe card diagnosis and replacement
- Memory diagnosis and upgrade
- Power supply replacement
- Fan service
- Data recovery
Your data
The storage on this model is soldered to the logic board and encrypted by Apple's T2 security chip. That means data can only be read back through the original board, so when the Mac won't power on we repair the board first rather than removing the drive. See our no-power data recovery service.
Bring it in
Bring it to our walk-in repair centre at Unit 1, 80 Willow Walk, London SE1 5SY, Monday to Saturday, 9am to 6pm, or call 020 7237 6805. We confirm the fault and quote before starting any work.