Model number: CFI-2016
The PS5 Slim launched in November 2023. It is smaller than the original PS5, and the Digital Edition can take an add-on disc drive.

Which model do you have?
Slim consoles have model numbers starting CFI-20. In the UK this is CFI-2016A for the disc edition and CFI-2016B for the digital edition.
The model number starts with CFI and is on the label on the back or bottom of the console. UK consoles end in 16, with A for disc models and B for digital.
Common faults we fix
- Damaged HDMI port, usually from the console being moved with the cable attached
- Overheating and loud fan from dust
- Disc drive not reading or ejecting
- No power or blue light with no picture
- Storage full or slow
Repairs we carry out
- HDMI port replacement
- Internal clean and fan service
- Disc drive repair
- Power supply and board repair
- M.2 SSD installation
Your data
Your saves on PS5 are linked to your PlayStation account and PS Plus cloud storage. If the console is failing, we can often get it running long enough to sync them.
Bring it in
Call 020 7237 6805 or bring it to Unit 1, 80 Willow Walk, London SE1 5SY, open Monday to Saturday, 9am to 6pm. We check it over and quote before we start.