Model numbers: 14-ea, 14-ef, 14-eu
The Spectre x360 14 moved to a taller 3:2 screen, often OLED. Its gem-cut corners and thin build make screen and battery replacement delicate work.
Which model do you have?
The model is on the underside, for example "HP Spectre x360 2-in-1 14-ef0xxx". 14-ea is the 2020 to 2021 model, 14-ef 2022 to 2023, and 14-eu the late 2023 Core Ultra model.
Common faults we fix
- Cracked OLED touchscreen
- Battery swelling
- USB-C charging faults
- Hinge damage
- Liquid damage
Repairs we carry out
- Touchscreen replacement
- Battery replacement
- Hinge repair
- USB-C charging and board repair
- Keyboard replacement
- Data recovery
Your data
This model uses a removable M.2 SSD, so if the laptop itself has failed we can usually recover your files directly from the drive. See our data recovery service.
Bring it in
Walk in to Unit 1, 80 Willow Walk, London SE1 5SY, Monday to Saturday, 9am to 6pm, or call 020 7237 6805. We confirm the fault and quote before starting any work.