Model numbers: 15-bl, 15-ch, 15-df, 15-eb
The Spectre x360 15 was HP's larger convertible, often with a 4K screen and dedicated graphics. It runs warm, so thermal and board faults are more common than on the 13-inch.
Which model do you have?
The model is on the underside, for example "HP Spectre x360 Convertible 15-df0xxx". 15-bl dates from 2017, 15-ch 2018, 15-df 2019 to 2020 and 15-eb 2020 to 2021.
Common faults we fix
- Overheating and loud fans
- Cracked 4K touchscreen
- Battery swelling
- USB-C charging and display output faults
- Hinge damage
Repairs we carry out
- Fan clean and thermal service
- Touchscreen replacement
- Battery replacement
- Hinge repair
- USB-C charging and board repair
- Keyboard replacement
- Data recovery
Your data
This model uses a removable M.2 SSD, so if the laptop itself has failed we can usually recover your files directly from the drive. See our data recovery service.
Bring it in
Walk in to Unit 1, 80 Willow Walk, London SE1 5SY, Monday to Saturday, 9am to 6pm, or call 020 7237 6805. We confirm the fault and quote before starting any work.