Model numbers: A3112, A3401, A3185, A3403, A3186
Model identifiers: Mac16,1, Mac16,5, Mac16,6, Mac16,7, Mac16,8
The November 2024 MacBook Pro moved to the M4 family, with Thunderbolt 5 on M4 Pro and M4 Max models, a 12MP Center Stage camera and an optional nano-texture display.

Which model do you have?
On the 14-inch, A3112 is the M4 model, A3401 is M4 Pro and A3185 is M4 Max. On the 16-inch, A3403 is M4 Pro and A3186 is M4 Max.
The model number is printed in small grey text on the underside of the case, near the hinge. It starts with the letter A followed by four digits.
Common faults we fix
- Cracked displays, including nano-texture panels
- Liquid damage
- Charging and port faults
- Battery wear
- Keyboard damage
Repairs we carry out
- Display assembly replacement
- Liquid damage and logic board repair
- Charging and port repair
- Battery replacement
- Keyboard replacement
Your data
Storage on Apple silicon Macs is built into the logic board and encrypted, so data recovery depends on getting the original board running again. If your Mac is dead or has had a spill, switch it off and bring it in before trying to charge it. See our liquid damage recovery service.
Bring it in
Call 020 7237 6805 or bring it to Unit 1, 80 Willow Walk, London SE1 5SY, open Monday to Saturday, 9am to 6pm. We check it over and quote before we start.