Dropped Hard Drive Data Recovery in London
If you've accidentally dropped your external or internal hard drive and it's no longer working or making strange noises, don't panic. At Creative IT London, we specialize in dropped hard drive data recovery services for both individuals and businesses across the UK.
What Happens When a Hard Drive Is Dropped?
- Read/write head crash or misalignment
- Spindle motor failure
- Scratched or damaged platters
- Firmware corruption triggered by impact
- PCB (circuit board) damage
Common Symptoms After a Drop
- Clicking or grinding noises
- Drive not recognized by your computer
- Hangs or crashes during file access
- Burning smell or visible damage
- No spin-up or unusual vibrations
Our Data Recovery Process
- Assessment: We perform an in-depth diagnosis. Logical-only evaluations are free. Disassembly or mechanical inspection incurs a £94.80 fee.
- Cleanroom Repair: We handle mechanical faults in our certified Class 100 cleanroom using PC-3000 tools.
- Cloning: A forensic image of your drive is created to protect your original data.
- File Recovery: Our engineers extract and verify all recoverable files, and you approve before final delivery.
Pricing Table – Dropped Hard Drive Recovery
| Service Type | Details | Price (Inc. VAT) |
|---|---|---|
| Initial Assessment | Full diagnostic and inspection (fee waived if recovery proceeds) | £94.80 |
| Standard Mechanical Recovery | Head crash or firmware damage, no donor parts needed | From £270 |
| Advanced Recovery | Requires donor parts, internal repair, Class 100 cleanroom | From £540 |
| Cleanroom + Platter Damage | Severe internal damage with scratched platters | £600 and up (based on inspection) |
Why Choose Creative IT?
- Over 20 years of specialist data recovery experience
- In-house Class 100 cleanroom for internal repairs
- PC-3000 and R-Studio recovery tools used
- All brands supported: WD, Seagate, Toshiba, Samsung, Hitachi, etc.
- Walk-in or nationwide courier service
Contact Us
Call 020 7237 6805 or email support@computerrepairsinlondon.co.uk to speak with a recovery expert today.
Visit Us: Unit 1, 80 Willow Walk, London SE1 5SY
Hours: Monday – Saturday, 9:00 AM – 6:00 PM
Hard drive data recovery prices
| Service | Price |
|---|---|
| Free initial consultation | Free |
| Cleanroom diagnostic | £79 + VAT (£94.80 inc. VAT) |
| Physical recovery, single drive | £450 + VAT (£540 inc. VAT) labour, plus a donor drive if needed |
| Deleted files on a standard hard drive (up to two hours of work) | £99 + VAT (£118.80 inc. VAT) |
| Logical recovery, 24 to 48 hours of work | £150 + VAT (£180 inc. VAT) for 1TB, up to £250 + VAT (£300 inc. VAT) for 4TB |
The free consultation tells you whether the fault is physical or logical and the best way to recover your data. It doesn't include opening the drive in the cleanroom or any recovery attempt.
If a physical recovery needs a donor drive for parts, we send you a link to buy the exact match from donordrives.com. If you'd rather we buy it for you, we add 30% plus any import charges and VAT.
We can supply an external drive to return your recovered data on. The price depends on the market rate at the time.
See our full data recovery price list.
Book it in online
Free diagnosis, fixed quote before we start. You get a job number by email straight away.