We recover data from NAS (network attached storage) units used at home and in small offices, whether the NAS itself has failed, a volume has crashed, or drives have failed.
NAS makes we recover
- Synology DiskStation, including SHR and Btrfs volumes
- QNAP TS and TVS series, including ransomware incidents
- WD My Cloud, Buffalo LinkStation and TeraStation, Netgear ReadyNAS
- Drobo, Asustor and TerraMaster, Apple Time Capsule and Seagate NAS
Before you bring it in
Don't rebuild, re-initialise or swap disks around. Label each drive with its bay number, power the unit down and bring all the drives in. A rebuild onto a failing disk is the most common way RAID data is lost for good.
Common problems
- Volume crashed or degraded
- NAS won't boot or can't be found on the network
- Drives failed during a rebuild
- Ransomware encrypted the shares
- Deleted shares or folders
NAS data recovery prices
| Service | Price |
|---|---|
| Free initial consultation | Free |
| 2-drive NAS (for example 1TB + 1TB) with one drive to repair | £450 + VAT (£540 inc. VAT) |
| QNAP or Synology RAID 5 NAS | £650 + VAT (£780 inc. VAT) |
The free consultation tells you whether the fault is physical or logical and the best way to recover your data. It doesn't include opening the drive in the cleanroom or any recovery attempt.
Larger NAS units and RAID 6 or RAID 10 volumes are priced like RAID recovery.
We can supply an external drive to return your recovered data on. The price depends on the market rate at the time.
See our full data recovery price list.
Bring it in
Walk in to Unit 1, 80 Willow Walk, London SE1 5SY, Monday to Saturday, 9am to 6pm, or call 020 7237 6805. We confirm the fault and quote before starting any work.
In this section
WD My CloudWD My Cloud data recovery in London: unit not showing on the network, solid red or flashing light, drive failed...
Buffalo LinkStation / TeraStationBuffalo LinkStation / TeraStation data recovery in London: red error light or error code, unit won't boot, RAID array...
Netgear ReadyNASNetgear ReadyNAS data recovery in London: "Volume is inactive" or "Remove inactive volumes" message, unit won't boot,...
DroboDrobo data recovery in London: red lights on several bays, unit keeps rebooting, "Too many drives removed" message....
Asustor / TerraMaster NASAsustor / TerraMaster NAS data recovery in London: volume degraded or crashed, unit won't boot after an update, drive...
Apple Time CapsuleApple Time Capsule data recovery in London: time Capsule not showing in Time Machine, amber light and no network,...