We recover data from HGST and Hitachi hard drives, found in older laptops and desktops, external drives and many servers and NAS units.
Which HGST or Hitachi drive do you have?
- Travelstar: 2.5-inch laptop drives, model numbers starting HTS or HTE
- Deskstar: 3.5-inch desktop and NAS drives, model numbers starting HDS, HDN or HDE
- Ultrastar: enterprise and server drives, model numbers starting HUS, HUA, HUH or HUC (newer Ultrastar drives are sold under the Western Digital name)
The model number is on the drive's top label.
Common problems
- Clicking or not spinning
- Drive not detected
- Slow or freezing with bad sectors
- Dropped laptop drive
- Deleted or formatted data
Hard drive data recovery prices
| Service | Price |
|---|---|
| Free initial consultation | Free |
| Cleanroom diagnostic | £79 + VAT (£94.80 inc. VAT) |
| Physical recovery, single drive | £450 + VAT (£540 inc. VAT) labour, plus a donor drive if needed |
| Deleted files on a standard hard drive (up to two hours of work) | £99 + VAT (£118.80 inc. VAT) |
| Logical recovery, 24 to 48 hours of work | £150 + VAT (£180 inc. VAT) for 1TB, up to £250 + VAT (£300 inc. VAT) for 4TB |
The free consultation tells you whether the fault is physical or logical and the best way to recover your data. It doesn't include opening the drive in the cleanroom or any recovery attempt.
If a physical recovery needs a donor drive for parts, we send you a link to buy the exact match from donordrives.com. If you'd rather we buy it for you, we add 30% plus any import charges and VAT.
We can supply an external drive to return your recovered data on. The price depends on the market rate at the time.
See our full data recovery price list.
Bring it in
Walk in to Unit 1, 80 Willow Walk, London SE1 5SY, Monday to Saturday, 9am to 6pm, or call 020 7237 6805. We confirm the fault and quote before starting any work.