Model numbers: 9440, 9640
The 2024 XPS 14 and XPS 16 replaced the XPS 15 and 17, with the XPS 13 Plus-style touch function row and haptic trackpad.
Which model do you have?
The model number is printed on the underside.
Common faults we fix
- Cracked screen
- Haptic trackpad or touch function row faults
- USB-C charging faults
- Battery wear
- Liquid damage
Repairs we carry out
- Screen replacement
- Battery replacement
- USB-C charging and board repair
- Keyboard and palmrest replacement
- SSD upgrade and data recovery
Your data
XPS models from these years use a removable M.2 SSD, so if the laptop itself has failed we can usually recover your files straight from the drive. See our data recovery service.
Bring it in
Walk in to Unit 1, 80 Willow Walk, London SE1 5SY, Monday to Saturday, 9am to 6pm, or call 020 7237 6805. We confirm the fault and quote before starting any work.