Model numbers: 9500, 9510, 9520, 9530
From 2020 the XPS 15 moved to a 16:10 screen and USB-C-only charging. The four models share the same body, so many parts are common between them.
Which model do you have?
The model number is printed on the underside.
Common faults we fix
- Cracked or flickering screen
- Battery swelling, lifting the trackpad
- USB-C charging faults
- Keyboard keys failing
- Liquid damage
Repairs we carry out
- Screen replacement
- Battery replacement
- USB-C charging and board repair
- Keyboard and palmrest replacement
- SSD upgrade and data recovery
Your data
XPS models from these years use a removable M.2 SSD, so if the laptop itself has failed we can usually recover your files straight from the drive. See our data recovery service.
Bring it in
Walk in to Unit 1, 80 Willow Walk, London SE1 5SY, Monday to Saturday, 9am to 6pm, or call 020 7237 6805. We confirm the fault and quote before starting any work.