Model numbers: 9560, 9570, 7590
These XPS 15 models pair Intel H-series processors with NVIDIA GTX graphics. Swollen batteries are very common on them and should be replaced promptly.

Which model do you have?
The model number is printed on the underside.
Common faults we fix
- Swollen battery lifting the trackpad or bottom case
- Overheating and throttling
- Screen flicker or cracked 4K touchscreen
- Charging faults
- Keyboard keys failing
Repairs we carry out
- Battery replacement
- Fan clean and thermal paste renewal
- Screen replacement
- Charging and board repair
- SSD upgrade and data recovery
Your data
XPS models from these years use a removable M.2 SSD, so if the laptop itself has failed we can usually recover your files straight from the drive. See our data recovery service.
Bring it in
Walk in to Unit 1, 80 Willow Walk, London SE1 5SY, Monday to Saturday, 9am to 6pm, or call 020 7237 6805. We confirm the fault and quote before starting any work.