Model numbers: 9700, 9710, 9720, 9730
The XPS 17 is Dell's largest XPS, with NVIDIA RTX graphics and a 17-inch 16:10 screen. It draws a lot of power, so charging and thermal faults are common.

Which model do you have?
The model number is printed on the underside.
Common faults we fix
- USB-C charging faults, especially with non-Dell chargers
- Overheating and fan noise
- Cracked screen
- Battery swelling
- Keyboard faults
Repairs we carry out
- Charging and board repair
- Fan clean and thermal service
- Screen replacement
- Battery replacement
- SSD upgrade and data recovery
Your data
XPS models from these years use a removable M.2 SSD, so if the laptop itself has failed we can usually recover your files straight from the drive. See our data recovery service.
Bring it in
Walk in to Unit 1, 80 Willow Walk, London SE1 5SY, Monday to Saturday, 9am to 6pm, or call 020 7237 6805. We confirm the fault and quote before starting any work.