Promise RAID & NAS Data Recovery London – All Pegasus, VTrak & Vess Models

Creative IT London offers advanced data recovery solutions for all Promise Technology storage systems, including Pegasus desktop RAID arrays, Vess NAS, and VTrak enterprise enclosures. Whether it’s a hardware fault, corrupted RAID, or deleted partition, our engineers can recover data using PC-3000 and cleanroom tools.

Supported Promise Storage Devices

• Pegasus Series: Pegasus2, Pegasus3, Pegasus32 R4, R6, R8, M4, M2
• VTrak Series: VTrak E5000, VTrak A-Class, VTrak D5000, VTrak J5000
• Vess Series: Vess R2000, Vess R3000, Vess A6000, Vess J2000, Vess A8000
• All RAID configurations supported – RAID 0, 1, 5, 6, 10, 50, 60
• Legacy Promise ATA/SATA RAID controller cards also supported

Common Promise RAID & NAS Issues We Recover

• Failed or degraded RAID arrays
• Drive rebuild failures or incorrect replacement
• Firmware or controller card faults
• Deleted logical volumes or corrupted file systems (HFS+, NTFS, EXT4)
• Power surges, physical damage, or accidental formatting
• Disk not initializing or recognized by Promise Utility

Recovery Process & Tools

• PC-3000 & DeepSpar imaging of faulty drives
• Cleanroom disk repair & swap for failed heads or firmware
• Virtual RAID reconstruction from disk images
• File extraction, integrity verification & folder-level restoration

Transparent Pricing

Diagnostic fee: £94.80 (incl. VAT). Recovery costs depend on RAID level and drive condition – starting at £540 for 2–4 bay Pegasus and up to £1680+ for enterprise rackmount. No recovery, no fee applies.

Contact Creative IT London

Visit our service centre at 80 Willow Walk, Unit 1, London SE1 5SY. For bookings and courier recovery, call 020 7237 6805 or email info@computerrepairsinlondon.co.uk.