Promise RAID & NAS Data Recovery London – All Pegasus, VTrak & Vess Models
Creative IT London offers advanced data recovery solutions for all Promise Technology storage systems, including Pegasus desktop RAID arrays, Vess NAS, and VTrak enterprise enclosures. Whether it’s a hardware fault, corrupted RAID, or deleted partition, our engineers can recover data using PC-3000 and cleanroom tools.
Supported Promise Storage Devices
- Pegasus Series: Pegasus2, Pegasus3, Pegasus32 R4, R6, R8, M4, M2
- VTrak Series: VTrak E5000, VTrak A-Class, VTrak D5000, VTrak J5000
- Vess Series: Vess R2000, Vess R3000, Vess A6000, Vess J2000, Vess A8000
- All RAID configurations supported – RAID 0, 1, 5, 6, 10, 50, 60
- Legacy Promise ATA/SATA RAID controller cards also supported
Common Promise RAID & NAS Issues We Recover
- Failed or degraded RAID arrays
- Drive rebuild failures or incorrect replacement
- Firmware or controller card faults
- Deleted logical volumes or corrupted file systems (HFS+, NTFS, EXT4)
- Power surges, physical damage, or accidental formatting
- Disk not initializing or recognized by Promise Utility
Recovery Process & Tools
- PC-3000 & DeepSpar imaging of faulty drives
- Cleanroom disk repair & swap for failed heads or firmware
- Virtual RAID reconstruction from disk images
- File extraction, integrity verification & folder-level restoration
Transparent Pricing
Diagnostic fee: £94.80 (incl. VAT). Recovery costs depend on RAID level and drive condition – starting at £540 for 2–4 bay Pegasus and up to £1680+ for enterprise rackmount. No recovery, no fee applies.
Contact Creative IT London
Visit our service centre at 80 Willow Walk, Unit 1, London SE1 5SY. For bookings and courier recovery, call 020 7237 6805 or email info@computerrepairsinlondon.co.uk.
RAID data recovery prices
| Service | Price |
|---|---|
| Free initial consultation | Free |
| RAID 0 (2 to 10 drives) | £650 + VAT (£780 inc. VAT) |
| RAID 5, RAID 6 and RAID 10 (2 to 10 drives) | £850 + VAT (£1,020 inc. VAT) to £1,500 + VAT (£1,800 inc. VAT), depending on how many drives need repairing and rebuilding |
The free consultation tells you whether the fault is physical or logical and the best way to recover your data. It doesn't include opening the drive in the cleanroom or any recovery attempt.
If a member drive needs physical repair, a donor drive may also be needed: we send you a link to buy the exact match from donordrives.com. If you'd rather we buy it for you, we add 30% plus any import charges and VAT.
We can supply an external drive to return your recovered data on. The price depends on the market rate at the time.
See our full data recovery price list.
Book it in online
Free diagnosis, fixed quote before we start. You get a job number by email straight away.