Model numbers: 1867, 1868, 1872, 1873
The Surface Laptop 3 was redesigned so the keyboard unclips, which makes screens, batteries and SSDs much easier to service than on earlier models.
Which model do you have?
1867 and 1868 are the 13.5-inch Intel models. 1872 is the 15-inch Intel model and 1873 the 15-inch AMD model.
Common faults we fix
- Cracked screen
- Keyboard or trackpad not working
- Battery that no longer holds charge
- Surface Connect charging faults
- Liquid damage
Repairs we carry out
- Screen replacement
- Keyboard and trackpad repair
- Battery replacement
- Charging and board repair
- Liquid damage repair
- SSD upgrade
Your data
This model has a removable SSD, so if the Surface itself has failed we can usually read the drive directly and recover your files. See our data recovery service.
Bring it in
Walk in to Unit 1, 80 Willow Walk, London SE1 5SY, Monday to Saturday, 9am to 6pm, or call 020 7237 6805. We confirm the fault and quote before starting any work.