Model numbers: 1960, 1961
The Surface Pro 7+ was sold mainly to businesses and schools. Unlike the Pro 7, it has a removable SSD behind a small door.
Which model do you have?
Model 1960 is the Wi-Fi version and 1961 is the LTE version, printed under the kickstand.
Common faults we fix
- Cracked or unresponsive touchscreen
- Swollen battery pushing the screen away from the body
- Surface Connect charging port not charging
- No power or stuck on the Surface logo
- Type Cover keyboard connector not working
Repairs we carry out
- Screen and digitiser replacement
- Battery replacement
- Charging port and board repair
- Keyboard connector repair
- Data recovery
- SSD upgrade
Your data
This model has a removable SSD, so if the Surface itself has failed we can usually read the drive directly and recover your files. See our data recovery service.
Bring it in
Walk in to Unit 1, 80 Willow Walk, London SE1 5SY, Monday to Saturday, 9am to 6pm, or call 020 7237 6805. We confirm the fault and quote before starting any work.