Model numbers: 2036, 2037
The Surface Laptop 7th Edition is Microsoft's Snapdragon X Copilot+ PC. It is designed to be more repairable than earlier Surface Laptops, with a removable SSD.
Which model do you have?
2036 is the 13.8-inch model and 2037 the 15-inch model, printed on the underside.
Common faults we fix
- Cracked screen
- Keyboard or trackpad not working
- Battery that no longer holds charge
- Surface Connect charging faults
- Liquid damage
Repairs we carry out
- Screen replacement
- Keyboard and trackpad repair
- Battery replacement
- Charging and board repair
- Liquid damage repair
- SSD upgrade
Your data
This model has a removable SSD, so if the Surface itself has failed we can usually read the drive directly and recover your files. See our data recovery service.
Bring it in
Walk in to Unit 1, 80 Willow Walk, London SE1 5SY, Monday to Saturday, 9am to 6pm, or call 020 7237 6805. We confirm the fault and quote before starting any work.