Model number: 2013
The Surface Laptop Go 2 and Go 3 share model number 2013 and the same compact body as the original Laptop Go.
Which model do you have?
Model 2013 is printed on the underside. An 11th-generation Intel processor means Go 2; 12th-generation means Go 3.
Common faults we fix
- Cracked screen
- Keyboard or trackpad not working
- Battery that no longer holds charge
- Surface Connect charging faults
- Liquid damage
Repairs we carry out
- Screen replacement
- Keyboard and trackpad repair
- Battery replacement
- Charging and board repair
- Liquid damage repair
Your data
Storage on this model is soldered to the board, so if it stops working we repair the board to get your files back. If it has had a spill, switch it off and bring it in before charging it. See our liquid damage recovery service.
Bring it in
Walk in to Unit 1, 80 Willow Walk, London SE1 5SY, Monday to Saturday, 9am to 6pm, or call 020 7237 6805. We confirm the fault and quote before starting any work.