Model number: 1866
The Surface Pro 7 was the first Surface Pro with a USB-C port. It looks almost identical to the Pro 6, so the model number is the easiest way to tell them apart.
Which model do you have?
Model 1866 is printed under the kickstand.
Common faults we fix
- Cracked or unresponsive touchscreen
- Swollen battery pushing the screen away from the body
- Surface Connect charging port not charging
- No power or stuck on the Surface logo
- Type Cover keyboard connector not working
Repairs we carry out
- Screen and digitiser replacement
- Battery replacement
- Charging port and board repair
- Keyboard connector repair
- Data recovery
Your data
Storage on this model is soldered to the board, so if it stops working we repair the board to get your files back. If it has had a spill, switch it off and bring it in before charging it. See our liquid damage recovery service.
Bring it in
Walk in to Unit 1, 80 Willow Walk, London SE1 5SY, Monday to Saturday, 9am to 6pm, or call 020 7237 6805. We confirm the fault and quote before starting any work.